Important: shop closed, webshop open

15 December 2020

Update:

Our store is now open again by appointment. Call or email us to schedule an appointment.

Dear customers,

Just like all other non-essential stores in the Netherlands, Ganymedes must close its doors to customers until at least 19-01-2021.
All our internal business processes will of course continue as usual.

We obviously find this very annoying, but we also understand very well that the Corona virus must be dealt with properly for the longer term.
Various branches, such as the catering industry, are now experiencing a lot of nuisance and damage because these branches remain closed for so long.

We would like to continue to be of service to you during this period via our webshop, e-mail and / or telephone contact.
Even without our store, we believe we can guarantee our high level of customer satisfaction.

We will remain available during normal opening hours on our fixed telephone number, e-mail is handled by us on a daily basis.
Check out our contact page for our contact details.

Our webshop orders are also handled on a daily basis, just as you have always been used to from us. Nothing will change.

It could be that our deliverers will be busier than usual.
For that reason, we also continue to deliver orders ourselves and keep a close eye on how the delivery times go in order to respond to this if necessary.

With regard to assembly and explanation, we understand that it is a complex hobby and Ganymedes therefore always puts a lot of care and attention in guiding her customers.
Normally we invite you to our store to take a look at all the ins and outs, but that is not possible.
That is why we now assemble configurations ourselves in our workshop and are happy to deliver your configuration to your home address in accordance with the guidelines of the RIVM.

Let’s hope for some clear nights so that we can continue our beautiful hobby and fill the free time somewhat.

We wish everyone much strength in these times and, above all, much health. We will inform you as soon as there are new developments.

Greetings from the Ganymedes team.